Privacy Policy

Last updated: March 17, 2026

1. Who We Are

Obsidian Clad Labs LLC (“OCL,” “we,” “us”) is a limited liability company based in Tennessee that builds and operates ClauseShield, LienShield, TeachShield, ScamShield, and ShutterShield (collectively, “Services”). This policy applies to all five products and the obsidiancladlabs.com website.

2. Information We Collect

Account Data: Name, email address, and password hash when you register.

Payment Data: Processed by Stripe. We never store credit card numbers.

Usage Data: Pages visited, features used, grading submissions, scan inputs, filing details — stored to provide our services.

Device Data: IP address, browser type, and device identifiers collected via standard web server logs.

3. How We Use Your Data

Provide and improve our Services
Process payments and manage subscriptions
Send transactional emails (receipts, password resets)
Detect fraud and abuse
Generate anonymous usage analytics to improve our products

4. What We Never Do

Sell your personal data to third parties
Use your uploaded content (contracts, essays, filings, scans) to train AI models
Share your data with other users without your consent

5. Data Storage & Security

Your data is stored on encrypted servers hosted by Railway (PostgreSQL) and Vercel. All traffic is encrypted in transit via TLS. We follow industry-standard security practices including hashed passwords, environment-variable secrets, and least-privilege access controls.

6. Third-Party Services

We use the following third-party services:

Stripe — payment processing
Vercel — frontend hosting and analytics
Railway — backend hosting and database
Mailgun — transactional email delivery
DeepSeek — AI processing (content is not stored by the provider)

7. Cookies

We use essential cookies for authentication and session management. We do not use advertising cookies or tracking cookies.

8. Your Rights

You may request to access, correct, or delete your personal data at any time by emailing contact@obsidiancladlabs.com. We will respond within 30 days.

9. FERPA Compliance (TeachShield)

TeachShield processes student work for grading purposes. We act as a “school official” under FERPA. Student data is used solely to provide the grading service and is never shared, sold, or used for advertising.

10. Children's Privacy

Our Services are not directed to children under 13. We do not knowingly collect data from children. If you believe a child has provided us data, contact us immediately.

11. Data Retention

We retain your data for as long as your account is active. Upon account deletion, your data is permanently removed within 30 days. Backups are purged within 90 days.

12. Changes to This Policy

We may update this policy from time to time. Material changes will be communicated via email or in-app notification. Continued use of our Services after changes constitutes acceptance.

13. Contact

Obsidian Clad Labs LLC
Tennessee, USA
contact@obsidiancladlabs.com